How long it takes to proceed the refund process?

Refund request will take 2 to 4 weeks to process.

Read More

What should I do if I find out that my account’s password has been changed by a third party?

Immediately, send an E-mail to support center at support@freance.com with a copy of your passport or government-issued Identification Card, and another piece of identification such as driver’s license or Social Security Card. The Technical Department will suspend the Account in question. Upon completion of the investigation, normally within 3 to 5 working […]

Read More

I forgot my password, what should I do?

Click on the “Forgot Password” link under the login button and enter your username, E-mail. An E-mail and/or SMS will be generated to you.

Read More

What are payment methods?

As a payment method Freanceuses cryptocurrencies, Master/Visa card (will be added soon) and E- Wallet.

Read More

How long it takes to proceed the refund process?

Refund request will take 2 to 4 weeks to process.

Read More

How much is the Direct Selling for each product inFreance?

It depends on the package price so it is variable

Read More
arrow_upward